Job Description

MULTI- MEDIA SALES REP

Summary of job:

• Sell and service online and print classified line ads, directory listings, Marketspace on-line ad products, special projects and sig pages.


• Prospect for leads. Suggest ad, copy and placement ideas.


• Proofread for accuracy and schedule run dates, etc.


• Provide excellent customer service.

Required Education/Experience:

• Minimum high school diploma, or equivalent.


• Minimum one year’s inside sales or telesales experience or customer service equivalent.


• Media sales and or print sales a plus.

Necessary Skills:

• Excellent communication skills are required, both written and oral.


• Must have good sales and presentation skills.


• Good grammar, spelling, proofreading and keyboarding skills are a must (must type 40-50 wpm).


• Requires excellent customer service skills, computer literacy, and basic math skills.


• Must be able to work in a fast-paced environment and meet all deadlines.

Essential functions:

1. Prospect, qualify and generate sales for our digital media and print products. (Print and online classifieds, e-directories, and special sections as is appropriate to reach department objectives.


2. Engage in sales discussion with potential clients; conduct product presentations and demonstrations.


3. Answer inquiries relating to print and online classified advertising products we sell.


4. Prospect and solicit ads from competing products.


5. Process all advertisements, cancellations and corrections. Prepare layouts, process for print and/or online and bill ads. Check proofs and make corrections.


6. Perform call-backs on ad expiration dates and solicit repeat business.


7. Handle Legal Notices, affidavits of publication, and Obituary Notices as needed.


8. Perform administrative duties as assigned by Classified Manager.


9. Solicit advertising for special products and promotions as assigned.


10. Return voicemail and email messages on same day we receive them.


11. Work cooperatively as a team and maintain effective relationship with supervisors and co-workers.


12. Sit for extensive periods of time, have good manual and bi-manual dexterity to operate a keyboard and general office equipment. Requires vision and hearing within normal ranges.


13. Ability to function effectively in a fast pace/high stress environment. Works with customers, deadlines, noisy conditions and requires a large volume of work giving full attention to accuracy and detail.


14. Remain knowledgeable and up-to-date on changes and developments in print and e-commerce industries.


15. Keep management informed of all sales activity, including timely preparation of reports.

Additional Functions:

1. Assist Digital Media sales manager with other duties in absence of key personnel.


2. Perform other duties as assigned by Digital Media Sales Manager or the Ad Director.


3. Cross-trains on all other Digital Media/Print department functions, Legals, Obits, closing procedures and report generation.

Physical requirements:

Able to sit for prolonged period. Have hearing and vision within normal ranges and manual dexterity to operate a keyboard and general office equipment. Be able to bend, lift and carry up to 10 pounds occasionally.

TO APPLY: Email Laura Harding, Classified Manager, The Santa Fe New Mexican lharding@sfnewmexican.com

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