Position Overview:
We are seeking an Application Analyst to implement and support EPIC applications. This role involves configuring workflows, providing go-live assistance, and delivering ongoing support to ensure the effective use of EPIC systems. The ideal candidate will contribute to improving patient care through IT solutions and will be required to travel to support offsite locations.
Key Responsibilities:
Implement, upgrade, and configure EPIC applications.
Provide support during go-live and rollout phases.
Troubleshoot and resolve EPIC application issues.
Analyze business/clinical needs to optimize system functionality.
Participate in system testing, upgrades, and modifications.
Monitor and address application issues.
Maintain accurate documentation and training materials.
Collaborate with help desk and vendors to resolve escalated issues.
This position requires strong problem-solving skills, the ability to work collaboratively with various stakeholders, and a commitment to delivering exceptional customer service.
Recruiter:
Sharmi Pattanayak
Phone:
860-530-7974
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