Job Description
Overview:
LX Pantos America, Inc. delivers Value Added Logistics Solutions on a Global Scale with a customized approach to meet the client's needs and demands.
If you are looking for an exciting new career or to advance your career, we have a great, challenging, and dynamic work environment for you.
We are currently searching for a highly motivated Assistant Logistics Manager (Reverse Logistics), for our growing team that manages all of LG Electronics return functions.
Responsibilities:
- Support department leader on project initiatives to reduce damages on outbound shipments, improve operational efficiencies on returns, manage relationships between LG stakeholders, Carriers, Customers (B2B & B2C), and support day-to-day reverse logistics functions such as load planning, RMA management, and OSD (Overage, Shortage, Damage).
Projects include but not limited to:
- Develop and manage return process for deliveries
- Run data analysis and extract insights on outbound damages across LTL, TL, Parcel carriers to support executive level reporting to internal and external stakeholders
- Sort and clean data to capture return lead time, monthly trends, and extract insights for senior management
- Manage and own daily audits and data entries of exception notices and prepare reports tracking effectiveness of outbound strategies
- Analysis on carrier claim and plan for minimization on claims
Basic Requirements:
- Bachelor’s Degree or equivalent preferred
- Minimum 3 years of professional experience in Reverse Logistics, Operations, Supply Chain, or equivalent field
- Strong proficiency in Excel (VLOOKUP, PIVOT TABLE) to clean, sort, and organize large sets of data and run analysis for key insights
- Desire to work in a fast-paced and rapidly evolving environment
Preferred Requirements:
- Minimum 1 year of creating reports (via Power Point) to senior leadership
- Load planning experience (Shipping or Returns)
- Knowledge of Transportation Management System
- Direct experience or knowledge of overage, shortage, and damage processes
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