Job Description

COMPANY OVERVIEW

Journeys is a leading retailer in teen fashion, focusing on footwear and unique specialty items like apparel, backpacks, hats, and accessories. With over 800 stores across the US, Puerto Rico, and Canada, we offer popular brand names that resonate with the teen lifestyle including Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through creative collaborations, exciting events, and community involvement, Journeys has become a vibrant part of youth culture. Our store environment is energetic, welcoming, and celebrates self-expression.

We are always looking for passionate individuals to join our team!

WHY WORK FOR JOURNEYS?

• We celebrate and reward your successes!
• Rapid opportunities for advancement - we promote from within.
• Be part of a family with an Attitude That Cares .
• Embrace and express your individuality.
• Work in a fun environment with incredible teammates.
• Conduct business with integrity and enthusiasm.
• Enjoy excellent benefits and employee discounts.
• Compensation includes base pay, sales commission, and bonus potential.

JOB SUMMARY

As an Assistant Retail Manager, you will support the Store Manager in recruiting, training, and managing store personnel to achieve personal and store sales goals while controlling expenses and protecting company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed personal sales goals and store performance standards.
• Assist in the recruitment and hiring of high-caliber employees.
• Help train and develop a successful sales team.
• Provide coaching and feedback to employees and ensure compliance with company policies.
• Implement all company initiatives to the expected standards.
• Recognize and nurture talent within the staff for growth opportunities.
• Supervise store operations in the absence of the Store Manager and Manager in Training.
• Manage loss prevention practices in the absence of the Store Manager and Manager in Training.
• Effectively communicate store needs to the Store Manager and Manager in Training.
• Resolve customer concerns promptly and effectively.
• Deliver a fun, full-service experience to every customer.
• Complete bank deposits as required.
• Demonstrate understanding and appreciation of the Journeys culture to the team.

JOB REQUIREMENTS

• Prior retail management experience preferred.
• 6-12 months of retail sales experience.
• Excellent interpersonal and customer service skills.
• Drive to succeed in a fast-paced retail environment.
• Eagerness to learn and grow.
• Completion of training programs leading to a Co-Manager position or equivalent training.
• Ability to work approximately 45 hours per week, including nights and weekends.
• Physical ability to climb, reach, bend, and lift products up to 50 pounds.
• Capability to stand for extended periods of time.
• Must be at least 18 years old.

PAY AND BENEFITS

For more information on our fantastic benefits including medical, vision, and dental insurance, vacation packages, and community service hours, please refer to our careers page.

PRE-APPLICATION DISCLOSURES

We are an equal opportunity employer and welcome applicants from all backgrounds. All employment decisions are based on personal qualifications and business needs. If you require reasonable accommodation to apply for employment or perform the job's essential functions, please reach out to us as mentioned in our company policy.

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