Job Description
Salary:
Job Summary:
The Bilingual Patient Experience Specialist (PES) is responsible for managing all phases of the patient encounter: scheduling, check-in and check-out processes. The PES works in a team environment in an effective and efficient manner to ensure excellent customer service and patient centered care.
Job Responsibilities:
Scheduling
Effectively perform all scheduling duties:
Front Office
Effectively perform all check-in and check-out duties:
Knowledge, Skills, Abilities, Qualifications:
Other Requirements:
Travel is required to meetings, events and to support other clinic locations within the community and across the region. Means of travel and travel expenses will be reimbursed according to ODHC’s travel policy. Position requires repetitive use of fingers, hands, wrist in job related duties, i.e. tools, computer. Complete range of motion, including fine motor skills and tactile sense of both hands. Able to lift 25 pounds. This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required of personnel so classified.
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