The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
Position Overview ACHIEVEMENT, BELONGING, AND CONNECTION. UHS Chenango Memorial Hospital is seeking Medical Technologists/ Clinical Laboratory Technologists, and Senior Medical Technologists who are looking for more than just a career in health care. Passion, patient...
...3rd Shift (Overnights)**SPONSORSHIP FOR GUARD LICENSE OFFERED****IMMEDIATE HIRE** We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of the staff and guests. You will be responsible for detecting...
...Job Description Job Description & Requirements Certified Registered Nurse Anesthetist (CRNA) StartDate: ASAP Available Shifts: Day 8;10;12 Pay Rate: $206.61 - $223.65 This facility is seeking Certified Registered Nurse Anesthetist (CRNA) for locum tenens support...
...the growth and development of our future nurses! The HCA Nurse Residency Program is... ...long program designed to give you hands-on experience to help establish valuable clinical and... ...No previous experience needed Some travel maybe needed for training Corpus...
...specialize in ophthalmic procedures while working with top surgeons in a fast-paced,... ...flexibility on non-case days when working from home or while traveling. ~ Medical benefits... ...locations in assigned territory and staying overnight when needed. All travel expenses are...