Case Management - Housing Navigator Supervisor Job at The Workforce Group, New Orleans, LA

dEgxVzZpNXJERDVlTDQvZXJyay85Vm89
  • The Workforce Group
  • New Orleans, LA

Job Description

Position Summary: The Case Management Housing Navigator Supervisor leads a team providing case management, outreach, and assessments for individuals and households seeking housing support. This role is responsible for overseeing the coordination of services and resources related to housing and other social determinants of health, while ensuring compliance and effectiveness across the team.

Location: New Orleans, Louisiana

Job Duties:
  • Supervise and provide leadership to the Housing Navigator team, ensuring effective delivery of housing services.
  • Oversee intake processes, case management, and assessments of new referrals.
  • Support staff in identifying barriers faced by residents and make appropriate program referrals.
  • Ensure accurate documentation of all activities, client interactions, and outcomes in electronic systems.
  • Maintain compliance with housing navigation initiatives, organizational policies, and contractual obligations.
  • Manage relationships with community partners, service providers, and external stakeholders.
  • Act as an advocate and liaison for residents during relocation efforts, providing guidance to both staff and clients.
  • Facilitate team meetings and participate in external stakeholder meetings to align efforts with organizational goals.
  • Oversee client case records, housing waitlists, and ensure staff stay informed about relevant city, state, and federal housing programs.
  • Address client housing challenges such as eviction prevention, rent payments, and documentation recovery.
  • The ability to perform Housing Quality Standards (HQS) inspections is preferred.
  • Perform other supervisory and job-related duties as assigned.
Education, Knowledge, and Skills:

As a Case Management Housing Navigator Supervisor, you must have a minimum bachelor's degree, master's degree is preferred. Along with at least 2 years of case management experience is required:
  • Bachelor's degree in social work or a related field, master's degree is preferred.
  • Minimum of 2 years of experience in case management or social services; supervisory experience required.
  • Strong knowledge of social services programs and housing navigation.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to manage multiple tasks, prioritize, and lead a team effectively.
  • Proficient in computer applications and budget management.
  • Valid Louisiana Driver's License required.
  • Must be able to respond to designated locations within 72 hours when requested.
  • Ability to sit, stand, and walk for extended periods.
  • Capability to lift up to 50 pounds occasionally.
  • Perform administrative tasks and occasional travel as needed.
ABOUT US

The Workforce Group (WFG) is a Great Place to Work®-Certified company . We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status. The Workforce Group

Job Tags

Local area, Relocation,

Similar Jobs

Red Rift

Technical Animator Job at Red Rift

 ...looking for?~3 years of professional experience in a similar position ~ Familiarity with Unreal Engine 5~ Ability to implement animation logic using Blueprints ~ Keeping up with technological nuances in the field of animation ~ Ability to clearly convey... 

Delta-T Group Inc.

LPN Licensed Practical Nurse $29/hr Job at Delta-T Group Inc.

 ...Diploma Our client is searching for a Licensed Practical Nurse (LPN) for a client negotiable permanent opportunity with a...  ...643-8 BC: #DTG1041 Company: Delta-T Group Hartford, Inc. Contract Contact: HF Nursing Office Email: ****@*****.***.... 

Walt Disney World Resort

Culinary Cook 1 Pastry/Bakery (Adv. Baker) - FT/PT, Walt Disney World Job at Walt Disney World Resort

Do you have a passion for the Culinary Arts and experience working in a bakery? If so, Walt Disney World Resort is seeking Culinary Cook 1s for our Pastry/Bakery team! With the Pastry/Bakery team, we have the opportunity to provide first-rate bakery experiences while working... 

Metrowest Medical Center

HR Generalist Sr FT Days Job at Metrowest Medical Center

 ...Qualifications: Education: Required: Bachelor's in related field or equivalent experience Experience: Required: 4 years in Human Resources Certifications: Preferred: SHRM-SCP, SPHR or CHHR, or equivalent HR certification Tenet complies with federal, state,... 

Lightbox Media Group

General Cleaner Job at Lightbox Media Group

About the job General Cleaner Job description We are in search of an enthusiastic, dependable, competent lead for a small...  ...to manage this. Utilize skills and knowledge from previous cleaning and detailing experience. Perform cleaning tasks efficiently...