Job Description

Clinic/Practice Assistant, Family Medicine Join to apply for the Clinic/Practice Assistant, Family Medicine role at Mass General Brigham . Site: Newton-Wellesley Hospital Located at 969 Main Street, Suite 205, Millis, MA 02054. Our Primary Care Practice Provides Complete Care To Both Individual Patients And Whole Families, Including Infants, Children, Teens, Adults, and Seniors. We deliver a full range of preventive and health maintenance care. Our doctors also treat a range of acute and chronic health problems. In addition, we coordinate our patients’ care when they need treatment by specialists. We are a small office with a close-knit team of Providers, Medical Assistants and Practice Coordinator staff who run our practice as a cohesive team. If you are looking to join a collaborative team who works closely together, this is the position for you. Job Summary We are seeking a part-time, 20-hour Clinic/Practice Assistant to support the practice on-site Monday through Friday from 10:00am-2:00pm. Responsibilities Leading up to the patient visit, Clinic/Practice Assistants schedule all appointments, conduct reminder outreach, and obtain Prior Authorizations from insurances when needed for specific exams. During the patient\'s visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms. At the conclusion of the visit, during check-out, Clinic/Practice Assistants are tasked with scheduling follow-up appointments, tests, and/or procedures. Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers. Qualifications We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! No healthcare experience? No problem! We are willing to train on the job. Our philosophy is that if a new hire has strong customer service skills with a genuine passion for the work, everything else can be taught. Required High school graduate or equivalent Preferred Associate\'s degree Details Onsite Work Location: 969 Main Street, Millis, MA 02054 Scheduled Weekly Hours: 20 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $17.36 - $22.75/Hourly Grade: 2 EEO Statement: Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857) 282-7642. #J-18808-Ljbffr Mass General Brigham

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