The Ombudsman Specialist provides a support role for the Ombudsman Group by providing intake for new referrals; and assistance with inbound phone calls. The Ombudsman Specialist will act as a conduit that customers may utilize if they are dissatisfied with the resolution of an issue or experience they have had with other business units. The Ombudsman Specialist is knowledgeable in loan servicing practices and using this knowledge, researches and identifies any aspect of the account that appears unreasonable or improper. Ability to manage time and prioritize tasks coupled with excellent customer service skills will be critical to proficient job performance. Duties: * Provide superior customer service and communicate effectively with customers and internal departments * Adheres to RESPA guidelines and achieves Company standards for dispute resolution * Creating tasks for all incoming inquiries and disputes * Weekly report verification to ensure timeline adherence * Manages multiple projects with competing interests for time Specs: * 4-Year Degree or Equivalent Job Experience * Strong Written and Verbal communication skills * Strong organizational and time management skills * Proven ability to handle stressful situations and effectively manage a high volume workload * Prior Mortgage Servicing Experience * Knowledge of mortgage laws and regulations * Strong interpersonal skills * Conflict Resolution and Negotiation Skills We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Select Portfolio Servicing
...Job Description UW Health is seeking a Anesthesia Technician for a job in MADISON, Wisconsin. Job Description & Requirements Specialty: Anesthesia Technician Discipline: Allied Health Professional Duration: Ongoing Employment Type: Staff Work...
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...Classified - Classified Positions - Food Service - CSEAF Job Number 2000003362 Start Date Open Date 12/10/2025 Closing Date 12/16/2025 *****3 POSITIONS ***** The Food Production Utility Technician under general supervision...