Job Description
Life is too short to work with jerks.
Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.
We are a powerhouse of professionals - a blend of ambitious achievers, solution-seekers, and dedicated game-changers united by a common purpose: to improve lives by driving better health. We are not just coworkers, but a family, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other.
NCD is at the forefront of dental and vision insurance, buoyed by our illustrious carrier partners: Nationwide, MetLife, and VSP. Our continuous growth is testament to our commitment to delivering outstanding agent and customer satisfaction.
If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let's drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile'.
Summary:
Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD Dental & Vision has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple:
Build trust with members across the healthcare life cycle and improve member satisfaction by delivering world class service, building rapport, and proactively attempting to retain all members.
This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.
Essential Duties and Responsibilities:
Qualifications:
NCD Benefits:
Starting compensation ranges from $17 per hour to $18.50 per hour.
Curious about what our employees think? Check us out on Glassdoor!
Elevate your career by joining the NCD family, where we're all about "Spreading the Smile"!
Apply now and let's transform the world of dental and vision insurance together!
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