Job Description

Jordan World of Flight Job Description Retail Department Manager  

Location & Store Type: Jordan World Of Flight – Philadelphia

Address: Philadelphia, PA   

Hours: Full Time – 34-40 hours per week, including nights and weekends  

Join the Jordan Team as a Department Manager   

Raise your hand if working on the forefront of streetwear and basketball culture sounds like a job made for you. Join our team as a Jordan Department Manager and put on your favorite pair of J’s to embody the legacy and future of basketball. Help our customers find the perfect head-to-toe look to showcase their individuality, through our best apparel offering, ultimate footwear destination, and access to the latest launch product.  

We believe our Flight Crew gives the Jordan Brand its wings, with a profound belief in our own potential and in others’ ability to soar to new heights. You’ll live out our principles and weave tradition with trend to captivate new and long-time fans, driving the brand’s evolution forward. This includes managing the Flight Crew and successfully implementing Jordan’s in-store programs and premium consumer experiences to drive business results. You will lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.  

As a Department Manager, you’ll be accountable for coaching and inspiring your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing Jordan to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.  

Putting Your Best Foot Forward   

• Three years of customer-facing retail or hospitality experience  

• One year of leadership experience  

• Demonstrated ability to recruit, build and lead high-performing teams  

• Proficient in Microsoft Office and retail business systems  

• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.  

• Proven ability to utilize tools for conflict resolution and employee coaching and counseling  

• Able to work mornings, weekends, nights, and holidays as needed  

What You're Responsible For  

• Having an authentic connection to the Jordan Brand along with a strong interest in basketball, sneaker and streetwear culture.  

• Being enthusiastic, passionate, and knowledgeable about Jordan products and services .  

• Leading a team the helps keep all store functions running seamlessly.  

• Ensuring your store is staffed by attracting, assessing, and onboarding your future teammates.  

• Equip store employees with tools needed to succeed in their day-to-day responsibilities.  

• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management  

• Managing product lifecycle from stockroom to visual merchandising and the sales floor.  

Rewarded for a Job Well Done  

• Health, Wellness and Dental Benefits Insurance  

• Tuition Reimbursement program, Employee Assistance program, Retirement Savings Plan Match  

• Accrued Paid Time Off and Holiday Pay  

• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)  

• Discounts for you and your family  

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.  

For more information, please refer to Equal Employment Opportunity is The Law  

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