Job Description

Job Description

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business.

ROLE DESCRIPTION

The Director of Technology serves as Bent Ear Solutions’ senior technology leader, responsible for shaping the company’s strategic technical vision, supporting the delivery of high-quality technology solutions, and ensuring BES remains a forward-leaning expert in the use of existing and emerging technologies.

The Director provides strategic leadership, technical governance, and mentoring across BES’s technology programs, including the Data Services Division, which delivers real-time data streams that enhance situational awareness and operational decision support.

The Director of Technology is both a strategist and a hands-on mentor, deeply engaged in understanding client needs, guiding technical teams, and ensuring BES consistently delivers innovative, reliable, high-quality, mission-focused solutions.

RESPONSIBILITIES

Strategic Technology Leadership

• Define and lead Bent Ear Solutions’ overall technology strategy, ensuring alignment with company goals and client mission needs.
• Stay current on emerging technologies, tools, and methodologies relevant to situational awareness, real-time data integration, GIS, and decision-support systems.
• Ensure the organization effectively leverages both existing and emerging technologies to meet client operational requirements.
• Recommend investments in tools, platforms, and capabilities that strengthen BES’s technical service offerings.
• Supports business development engagements, including business partner engagements and collaboration, proposal writing, and strategy alignment.
• Communicate complex technical concepts to leadership and non-technical decision-makers in a clear, actionable manner.

Client Delivery Support

• Collaborate with Mission Delivery to ensure the overall success of client-facing efforts. This includes assisting with the design of technology delivery plans, advising on technical resources, and supporting the successful execution of BES projects.
• Help translate operational needs into technology architectures, integration plans, and implementation strategies.
• Advise on the systematic configuration, integration, and optimization of client IT systems to deliver high-value decision support capabilities.
• Ensure project teams adhere to best practices, technical standards, and security requirements.

Mentorship and Staff Development

• Serve as a mentor, advisor, and technical sounding board for specialists across the company.
• Maintain awareness of individual staff skills, deficiencies, workload, and development needs.
• Recommend and guide on training, professional development, and hiring to ensure BES maintains a strong, future-ready technical team.

Data Services Division Leadership

• Provide technical direction for BES’s Data Services program, including real-time data acquisition, integration, processing, and delivery.
• Identify and evaluate new data sources and technologies that can enhance client situational awareness and decision support.
• Work with the technical staff to ensure reliability, security, scalability, and continuous improvement of the data services platform.

KNOWLEDGE AND SKILLS

• Proven experience operating as a strategic leader by contributing to organizational strategy, prioritization, influencing senior stakeholders, and shaping long-term technology direction to drive business.
• Strong background in GIS, real-time systems, situational awareness tools, or related mission-critical applications.
• Demonstrated success leading and developing technical teams and delivering complex technology programs.
• Ability to translate operational needs into integrated technical solutions.
• Excellent communication skills with both technical and non-technical stakeholders; ability to influence, collaborate, and present at the leadership level.

EDUCATION AND POSITION QUALIFICATIONS

• 10+ years of progressive technology leadership, to include guiding technology strategy and setting long-term technical direction. 
• Demonstrated experience in systems integration or technical program management.
• Ability to work 40 hours or more a week as required by workload.
• Internet connection and the ability to work remotely.
• Ability to obtain Top-Secret Security Clearance.

PREFERRED QUALIFICATIONS

• Experience in emergency management, public safety, defense, transportation, utilities, or other operational decision-making environments.
• Experience overseeing data services, real-time data pipelines, or cloud-based integration platforms.
• Experience managing complex technical implementation projects, preferably in an Operations Center environment.
• Knowledge of system interoperability standards and IT architecture best practices.

BENEFITS        

• Hybrid work environment. Candidates in the DC Metro area are preferred.  
• Competitive salary and benefits package. 
• Professional development opportunities and training. 
• Great teammates and supportive work culture. 
• Salary range: $180,000 - $220,000.

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