Job Description

Join to apply for the Free People Store Manager role at Free People Location: 2348 E Sunrise Blvd, Fort Lauderdale, Florida, 33304 United States Role Summary The Store Manager will lead and drive sales by taking an omni‑channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer. Technology & Omni‑channel Advocates for technology usage and trains the team to transact in the moment to deliver a seamless omni‑channel retail experience; ensures merchandising and display presentations create a compelling atmosphere. Customer Connection Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and authentic engagement. Leadership & Team Management Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires. On‑Duty Management Participates as the manager‑on‑duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision‑making and multitasking capabilities. Employee Development Prioritizes employee development to ensure team expertise on product fit and styling; provides timely and specific feedback to create a culture of action and accountability. Visual & Business Operations Oversees daily operating procedures; manages staff scheduling and payroll. Visual Priorities Collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction for store’s structure, display, merchandising, and outfitting. Business Analysis Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels; takes initiative to network with the local community for event ideas to drive connection and sales. Compliance & Safety Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support profitability. Communication & Relationships Leads with an inclusive, people‑first philosophy; engages employees at all levels to encourage open dialogue and ensure support. Teamwork & Balance Fosters a culture of communication and teamwork to balance customer service, operational tasks, and visual needs; stays current with interoffice communications. Development Culture Proactive in setting goals and delivering feedback for team growth. Insight & Feedback Provides store and departmental insight related to customer experience and communicates feedback to District Manager and Home Office partners. Role Qualifications Love for the FP brand 2+ years store leadership experience Proven record of hiring and developing great talent Strong understanding of merchant process and how it impacts the business Experience in coaching and conflict resolution Ability to work flexible hours to meet store needs, including nights, weekends, and holidays The Perks URBN offers comprehensive perks & benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit URBN Perks & Benefits . Pay Range USD $65,000.00 - USD $70,000.00 /Yr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non‑discrimination and anti‑harassment policies, we offer anti‑harassment training to managers and employees. Senior Category Not Applicable Employment Type Full‑time Job Function General Business, Management, and Customer Service Industries Retail, Retail Apparel and Fashion, and Consumer Services #J-18808-Ljbffr Free People

Job Tags

Similar Jobs