Job Description

Join Our Growing Team!! In this position you will develop and grow relationships with carriers and other transportation industry partners. This role will be focused on cost efficiency and customer satisfaction so that all parties meet their business goals. Above all, in this position you will focus on providing exceptional service to our customers, our partners and our carriers! Responsibillities: Collaborate with internal operations to ensure timely transportation of freight and customer satisfaction Maintain constant contact with carriers to secure additional truck capacity and manage existing business agreements Develop and grow existing carrier relationship, leveraging those relationship for an increase in business and referrals Establish new carrier relationships through lead generation, cold calling, referrals, etc. Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers) Prevent common errors by ensuring details are communicated and tracked accurately and timely Resolve problems and issues quickly by working cross-functionally to determine and implement the best solution Drive continuous process improvement to gain efficiency in operations and communications across the organization Support the sales department with timely cost quotations, transit times and availability. Stay informed about market conditions, competitor activities and other factors impacting the transportation industry. Utilize industry software, company portals and all other electronic tools available to manage and optimize carrier capacity and relationships. Skills and Qualifications: Bachelor’s degree preferred with emphasis on business or related field Carrier/Transportation industry experience preferred Familiarity with industry software and tools (TMS, CRM, Turvo, etc.) Ability to thrive under deadlines, drive results, multi-task, prioritize and work with a sense of urgency Ability to persuade, motivate, influence, negotiate and collaborate with others Driven, enthusiastic, resilient, agile, highly motivated and able to work independently Detail oriented and organized; paying close attention to even the smallest of details is critical in order to minimize losses and maximize business and customer success Excellent verbal and written communication skills, with demonstrated ability to accomplish goals over the phone, through email, through web-based portals, and face-to-face. Demonstrated ability to build relationships with people in a variety of business roles from administrative, sales, customer service, blue collar, managerial to executive. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $55,000 - $65,000 Annual Bonus/Commission: Yes

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