Helpdesk Techinican Job at ImageSoft, Indiana

dDNsZDVDcHZDekZaSzREYXFyMDk4MWUz
  • ImageSoft
  • Indiana

Job Description

Helpdesk Techinican Location Remote in United States :

Helpdesk Techinican Job Category : Customer Service Requisition Number : HELPD001284 Posting Details Posted: September 29, 2025

Full-Time

Locations Showing 1 location

Remote United States

Job Details

Description

JOB TITLE: Helpdesk Technician DEPARTMENT: i3 POS West Coast Helpdesk REPORTS TO: Helpdesk Manager JOB LOCATION: Remote TRAVEL: 0% SUMMARY OF POSITION: i3 POS is the West Coast leader in Point-of-Sale (POS) Systems & Services for the restaurant and hospitality industries, and the nation's largest Aloha POS reseller & integrator with more than 5,000 system installations. i3 POS has an immediate opening for a full-time, intermediate level Help Desk Technician to provide phone support for nationwide Aloha POS customers. ESSENTIAL DUTIES & RESPONSIBILITIES: Duties will include providing support for software and hardware problems, detailed call logging of events, call escalation if necessary, ensuring resolution and good customer satisfaction. The Help Desk Technician will also support the installation department with programming of data, live support, and customer training. As the leading provider of Aloha POS solutions for independent and multi-unit operators from coast-to-coast, we operate a nationwide 24x7x365 Call Center. Schedules will vary. MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • High school diploma or equivalent
  • Must have basic knowledge of Windows Operating Systems, PC hardware and software
  • Knowledge of various Point-of-Sale software including Aloha POS and/or Micros POS.
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
  • The ideal candidate has a technical higher education (DeVry's, ITT Tech, Coleman, Phoenix, or National University) degree or certification; is self-motivated, needs little supervision, a fast learner, and has excellent communication skills. Experience with basic TCP/IP networking, DSL modems, and routers/firewalls (SonicWall, Watchguard, Cisco). Previous experience in the restaurant, quick service (fast food), or hospitality industry preferred.

Salary for this position is competitive and commensurate with experience, starting at $20.00 per hour.

Qualifications

Education

Required

High School or better.

Job Tags

Hourly pay, Full time, Immediate start,

Similar Jobs

Senior Helpers

Male Caregiver with experience in Dementia Job at Senior Helpers

Senior Helpers South Valley, is looking for male caregiver with experience with dementia clients. Do you want to work with a provider that cares for its team just as much as they care for their clients? Apply now and join our family. This position provides in-home... 

Carrington

Senior Encompass LOS Administrator - Remote Job at Carrington

 ...is seeking a qualified professional for remote support of their loan origination system. The role requires strong knowledge of the Encompass Loan Origination System and includes responsibilities such as documenting business requirements and system configuration... 

Fleetwise Recruitment

Class A Regional Truck Driver Job Job at Fleetwise Recruitment

Class A Regional Truck Driver JobGet on the road. Get paid. Get home.We are seeking a skilled Truck Driver to join our team. The ideal candidate will have experience in OTR/Regional truck driving. Earn while you drive and stop, during loads and unloads. Look no further... 

PRIMACARE Rehabilitation PC

Physician Liaison Job at PRIMACARE Rehabilitation PC

 ...Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary Physician and Community Liaison Manager (Field Marketing/Sales Rep) is responsible for all sales and marketing activities designated to increase... 

UW Health

Anesthesia Technician Job at UW Health

 ...Job Description UW Health is seeking a Anesthesia Technician for a job in MADISON, Wisconsin. Job Description & Requirements Specialty: Anesthesia Technician Discipline: Allied Health Professional Duration: Ongoing Employment Type: Staff Work...