Job Description

Human Resources Coordinator - The Ritz-Carlton, Chicago Chicago, Illinois

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotels spa, rooftop lounge, locally inspired restaurant, indoor lap pool, and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the worlds finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Job Overview

The purpose of this role is to lead and manage all aspects of People Resource supporting activities for the property.

Responsibilities

1. Coordinate candidates with recruiter, screen, perform reference checks, and coordinate department onboarding.
2. Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to ensure a steady applicant flow.
3. Coordinate and conduct associate orientation to introduce new hires to the hotel and company, ensuring all necessary information and forms are completed, including new hire forms, tax forms, benefit enrollment forms, I-9 forms, and an overview of the company handbook and policies.
4. Communicate, educate, and administer the associate benefit program in a timely and accurate manner.
5. Assist in developing, coordinating, and implementing various associate relations programs and events to ensure consistent administration and reduce turnover.
6. Promote open communication and foster a positive, pro-employee work environment.
7. Report all sensitive associate-related information to the Director of HR.
8. Process forms and respond to inquiries regarding employment verification, wages, unemployment, and workers' compensation claims, ensuring compliance and minimizing liability.
9. Maintain employee records, files, and HR systems.
10. Compile corporate and property reports to provide management with accurate information, complying with policies, procedures, laws, and regulations.

Qualifications

Education/Formal Training

Four-year college degree or equivalent education/experience.

Experience

One to two years of experience in a human resources-related position within the company or other organizations.

Knowledge/Skills

Moderate PC skills, including Microsoft Office; hospitality-oriented; ability to multitask; may require supervision/management skills.

Physical Demands

The physical demands include lifting, pushing, pulling, and carrying (~5%), bending/kneeling (~5%), mobility (~30%), and standing (~4 hours during training). Must be able to hear employee concerns, conduct interviews, and review documentation. Most work is in an indoor office environment. Accommodations available for individuals with disabilities.

Benefits include participation in the Companys 401(k) with employer matching, flexible spending accounts, basic Life and AD&D insurance, short-term disability, Employee Assistance Program, and discounts on hotels, restaurants, and more.

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