* 27-Sep-2021 to 26-Nov-2021 (MST)
* Associate / Customer Support
* Pleasant Grove, UT, USA
* DOE
* Hourly
* Part or Full Time
*We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products.*
**ITALIAN SPEAKING CUSTOMER SERVICE, CALL CENTER**
ASEA is looking for a talented and enthusiastic **Italian-speaking Call Center Representative** to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that works hard and plays hard. Perks include working in a brand new, very cool, office space (complete with ping pong table and soda fountain) coupled with great opportunities for personal and professional growth.
**SUMMARY:**
The Call Center Representative assists ASEA distributors and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for associates in English and Italian.
**RESPONSIBILITIES:**
* Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions.
* Provide customers with product and service information.
* Fulfill requests, complete transactions, and enter new customer information into the system accurately.
* Follow up to customer calls and escalate unresolved problems where necessary.
* Update job knowledge by participating in training and educational opportunities.
* Work as an integral part of the call center team.
* Follow all call documentation requirements.
* Other duties as assigned.
**QUALIFICATIONS:**
* Must be able to work in office, Pleasant Grove UT. ***Remote flexibility is available after training & 3 months of in office work.***
* High school diploma or equivalent.
* Fluent in business-related English and Italian. Other languages a plus (verbal, written, comp).
* Previous experience in customer service.
* Experience with Direct Sales, MLM, or Network Marketing industry strongly preferred.
* Strong communication and organizational skills.
* Able to work independently and be an adapt problem solver.
* Friendly, flexible, dependable, and professional.
* Great attention to detail and ability to multitask.
* Computer literate in Microsoft Office, internet, and CRMs.
If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products.
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
...Job Description Job Description Licensed Barber/Stylist Full-Time & Part-Time Positions Available! Were hiring talented Barbers and Stylists to join our supportive, family-oriented salon in the heart of Montgomery County! Business is BOOMING, and were looking...
We have an immediate opening for a part-time position as a flyer distributor at Fiesta Auto Insurance. Fiesta provides top notch products with a level of customer service that is second to none! A flyer distributor is responsible for the distribution of flyers, coupons...
...Physical Therapist Mentor Program at Fox Rehabilitation summary: The Physical Therapist... ...a structured six-month program for entry level Physical Therapy and Occupational Therapy... ...program Applicants must possess basic computer literacy skills Current CPR certification...
...At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves. Do you have in interest in...
Field Interviewers are responsible for * Traveling frequently to selected locations to recruit study participants * Making in-person contact with selected respondents to discuss the study, answer questions, and obtain participation * Collecting confidential information...