Job Description

Description

This is a once-in-a-lifetime opportunity to become a key player in our dynamic and growing team. The ideal candidate will possess a strong background in loan origination and operations management, with the capability to lead and drive fellow team members toward success. An NMLS license is required for this role.

Responsibilities

• Loan Advisory Services : Provide expert guidance on both Qualified Mortgage (QM) and Non-Qualified Mortgage (Non-QM) loans, including conventional, FHA, VA, bank statement, DSCR, and other specialized loan products, to borrowers and realtors.
• Client Relationship Management : Maintain strong relationships with clients and realtors, delivering exceptional customer service and ensuring their loan needs are met with tailored solutions.
• Operations Management : Oversee daily operations of the team, streamline processes, and implement best practices to enhance efficiency and productivity.
• Guideline Mastery : Quickly memorize and apply various loan guidelines and policies, ensuring accurate and efficient loan processing.
• Compliance and Accuracy : Ensure all loan processes and documentation comply with industry regulations and standards, maintaining meticulous attention to detail.
• Team Leadership : Mentor and guide team members, promoting a collaborative and high-performance work environment.
• Technology Utilization : Leverage advanced loan processing software and CRM systems to manage client data, streamline workflows, and enhance operational efficiency.
• Strategic Planning : Contribute to the strategic direction of the team, identifying opportunities for growth and improvement in loan products and services.
• Problem Solving and Conflict Resolution : Address and resolve any issues or challenges that arise, ensuring smooth and efficient operations.
• High Energy and Communication : Maintain a high-energy approach to work, being an amazing communicator who can effectively interact with clients, team members, and industry professionals.

Qualifications

•Expert understanding of QM & Non QM guidelines
•Coachable, with a strong desire to lead others and grow personally
•Excellent communication both written and verbal
•Excellent online presentation skills
•Customer-focused mindset with the ability to provide exceptional customer service
•Detail-oriented and organized
•Computer savviness required including Arive, Google Sheets, Loan Sifter, CRM, AUS, and proprietary mortgage software
•Resourceful team player with strong problem-solving skills
•Ability to stay updated on market changes and adapt to evolving industry standards One Stop Mortgage

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