Night Auditor (Overnight Hotel Front Desk Guest Service Representative) Job at Oliver Companies, Inc., Wisconsin

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  • Oliver Companies, Inc.
  • Wisconsin

Job Description

* Onalaska, WI, USA

* 12-14

* Hourly

* Full Time

*Health, Dental, Vision, 401K, PTO, Travel Discount*

Property Location: **Hampton Inn by Hilton in Onalaska, WI (by La Crosse, WI)**

Essential Duties and Responsibilities

* Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly

* Registers and processes guests upon arrival and departure

* Demonstrates telephone courtesy and professionalism

* Attentive ly listens to guests and anticipates any additional needs or concerns

* Maintains clean and professional appearance of public areas and hotel office

* Uses appropriate selling techniques to maximize revenue and occupancy

* C omplete s daily management operations reports

* Ensures all guest accounts are complete and accurate

* Demonstrates a working knowledge of all services and facilities of the hotel and local area

* Complies with the hotel's standard operating procedures and policies

* Assists in monitoring and upholding procedures for safety of guests and hotel team members

* Assists team members and other departments as needed to contribute to operational efficiency

* Delivers amenities and general assistance to guests as requested

* Performs a dditional responsibilities as assigned by l eadership

* Assist in laundry as needed.

Qualifications

* Strong interpersonal and communication skills

* Strong organizational skills and attention to detail

* Ability to handle stressful situations with poise and professionalism

* Conduct work-related functions in a professional manner

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer. First Name* Last Name* Email* Phone Number* Name Email Location Job Title No file has been chosen Phone number

Job Tags

Hourly pay, Full time, Local area,

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