Job Description

Our client, a leading organization in Visalia, CA, is seeking a detail-oriented and motivated Operations Support Administrator to join their growing team. This entry-level position plays a key role in supporting the end-to-end order process-from placement through to payment-while ensuring compliance with internal standards and operational policies. The ideal candidate will thrive in a fast-paced environment, possess excellent problem-solving skills, and demonstrate a strong commitment to customer service.

Location : Visalia, CA

Pay : $24-$25/hourly

Schedule : Monday-Friday

Responsibilities :

• Support daily order activities, ensuring accuracy within internal systems and timely fulfillment.
• Investigate and resolve order-related discrepancies by collaborating with internal teams and utilizing available technologies.
• Track shipments, reconcile inventory records, and ensure accurate invoicing and pricing.
• Maintain ongoing communication with vendors to monitor supply availability and resolve supply chain issues.
• Manage exceptions in the order process by engaging appropriate stakeholders to resolve issues swiftly.
• Provide proactive and responsive customer service through clear and timely communication.
• Identify and suggest opportunities to streamline operations and improve service delivery.
• Assist in compiling reports and updating the team on business status; contribute to achieving key performance indicators (KPIs).
• Work cross-functionally with internal departments, including sales, logistics, and finance, to meet customer and business needs.

Qualifications :

• High school diploma or GED equivalent
• Availability to work a flexible schedule, including weekends as needed

• Proficiency in Microsoft Office Suite (especially Excel and Outlook)
• Strong attention to detail and a process-oriented mindset
• Excellent written and verbal communication skills
• Demonstrated problem-solving and conflict resolution abilities
• Ability to work effectively in a fast-paced, team-based environment
• Appreciation for diversity and inclusion in the workplace
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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