Job Description

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. Theyll be impressed by your product knowledge, customer experience skills, and use of the Force
• Step in and step up when needed. Youll cover the sales floor and provide leadership support when your Manager gets pulled away
• Youve got the keys to the kingdom, and youre not afraid to use them! Youll open and close the store, as needed
• Work the register; youll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. Well need you to also be able to close out the register and communicate shortages or overages to your Store Manager
• Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! Youll communicate fashion trend information to management and respective HQ partners
• While we welcome wizards, we dont like it when spells are stolen. Youll work with Store Management to ensure theres no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; youll help keep the stock room organized and the store tidy
• Help develop and retain a super collaborative, passionate team to run your store alongside you
• Any other activities as assigned by your Store Leader

What You'll Need

• At least 1 year of retail store experience. If youre passionate about philanthropy & all things pop culture, you're in the right place!
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

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