Job Description

Job Description

Job Description

THE DOMESTIC VIOLENCE SHELTER

VICTIM ADVOCATE

POSITION DESCRIPTION

It is the responsibility of every Shelter employee to uphold the mission and vision of our agency. The Shelter’s Mission is to build a peaceful community by providing safety, education and supportive services while empowering survivors and those affected by domestic violence and sexual assault. It is the expectation that all staff will communicate ethically and engage in providing excellent customer service. It is also an expectation that on the individual level all staff members will work to further their personal capacity to foster an environment of cultural inclusivity and sensitivity that is the foundation for all our work.

The description defines areas for which an individual has primary responsibility and is not intended to limit the scope of the job in any way.

The primary responsibility of the Victim Advocate is:

· Providing advocacy and support to survivors who access shelter services.

· Providing crisis line management and intervention.

· Maintaining all aspects of daily house operations

· Respond to hospital for SANE(Sexual Assault Exams) exams

• Provide rotating on-call for sexual assault response(hours varied)
• Attend two mandatory staff meetings per month(1 hour each)
• · Completing all shift responsibilities
• Additional Duties Include:
• · Answering crisis calls and determine eligibility for Shelter
• · Maintain daily operations
• · Assisting with household tasks/cleaning required
• Must be able to lift up to 40 pounds
• · Maintaining a safe and supportive Shelter
• · Complete all required shift documentation
• · Overseeing the general management and maintenance of the Shelter
• · Checking all exits and offices for security as required 
• · Maintaining necessary client observation documentation
• · Supporting survivors with daily living tasks
• · Assisting with the operations of donations and maintaining the donation room
• · Assisting all program staff in completing client goals
• · Assisting in Quality Assurance and closure of guest files
• Must be able to work holidays/call offs
• Must be able to complete and pass FBI/BCI background check
• Must be able to complete/pass drug screen within 24 hours of job offer.
• Must be vaccinated against Covid-19 and be able to show proof.
• Must wear masks during shift

QUALIFICATIONS:

• Associates Degree in Human Services, Sociology, or related field highly preferred.

• Previous experience in the field of sexual assault/domestic violence preferred.

• Previous experience in community resources and applicability to client needs preferred.

• Good interpersonal skills and ability to relate to persons of all backgrounds and ages.

• Ability to maintain a high degree of confidentiality and professional behavior.

• Ability to work under pressure and react rationally in crisis situations.

* Ability to manage a multi-line crisis phone.

• Ability to work various shifts as needed.

• Excellent written and verbal communication skills.

• Ability to meet overnight and on-call requirements

• Good interpersonal skills and ability to relate to persons of all backgrounds and ages.

Hours Available: Part Time/as needed varied hours

Immediate Supervisor: Shelter Manager

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