Proctors are responsible for ensuring exam integrity and providing superior customer service in a friendly, technology-enhanced environment. Individuals will be expected to be flexible both in hours and day-to-day operations.
* Ensure all exams are filed correctly, double-checking rosters and daily completed exams.
* Scan and email exams to the appropriate instructor or contact person.
* Answer fundamental questions over the phone and in-person.
* Know when a query needs to be escalated to a full-time proctor.
* Assist in any other areas as determined by full-time proctors or upper management, as needed.
* Able to serve as an intermittent replacement for a full-time proctor in any extenuating circumstances.
Is Time Limited No If Yes, Appointment Length
Department Information
Job City & State Raleigh, NC Department Disability Resource Office
System Information
Classification Title Temporary-Technical/Paraprofessional Working Title Proctor Assistant
Position Information
Requirements and Preferences
Work Schedule Monday-Friday, 8am-5pm with occassional overtime during final exams. Other Work/Responsibilities Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the
competencies necessary to perform the work.
Department Required Skills
* Proficiency using MS Word Excel- Intermediate level
* Attention to detail
* Proficiency using Google mail/Chrome
* Excellent communication skills
Preferred Years Experience, Skills, Training, Education
* Experience working in a university or college setting
Required License or Certification
N/A
Valid NC Driver's License required? No Commercial Driver's License Required? No
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