Job Description

Prospect Wheelchair Agent FT (Delta) - DTW

Prospect International Airport Services is a trusted leader in aviation support, with decades of experience at more than 30 major airports. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we doproviding reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary

Responsible for providing wheelchair assistance to passengers requiring assistance at the airport at all stages between curb side and aircraft.

Benefits

Competitive pay with daily access to earned wages. Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age. Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity. Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit. Paid Time Off (PTO) Location specific leave policy. Exclusive Travel Discounts: ID90 Discount Program Industry-exclusive deals on hotels, car rentals, cruises, and more! Concur Discounted cars and hotels Tuition Discount with Purdue Global.

Job Duties

Push wheelchairs for passengers requiring assistance at airport, ensuring professional customer experience. Assist passengers requiring wheelchair assistance in transporting and checking in or claiming baggage. Lift, assist passengers requiring wheelchair assistance up or downstairs of aircraft and in or out of wheelchairs. Gather wheelchairs from the concourse and return them to the staging area for usage. Adhere to all safety procedures and policies. Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Qualifications

High School diploma or GED. Must be at least 18 years of age. Must be able to obtain credentials required as per airport or state or customs requirements. Proficient in English.

Physical Requirements

Must be able to frequently lift, move up to 70 lbs; constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working Conditions

Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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