Job Description
Position Purpose About Us Independent Pet Partners (IPP) is a digital, retail, education and services platform for holistic pet wellness comprised of two independent brands across the country - Chuck & Don's and Kriser's Natural Pet. While each supports a unique region, they all share a common philosophy and mission. We believe wholeheartedly that maximizing pet wellness is as paramount to living our own best lives as it is of our furry friends. Pets and people help each other thrive. And along with our team of experts from nutritionists to groomers, we created a total nose-to-tail pet experience unlike any other with products and services all under one roof.
IPP is your neighborhood independent pet supply store. We are a team of pet parents and pet enthusiasts dedicated to ensuring our stores deliver an unrivaled experience for each customer every day whether online or in-store. We are re-imagining the customer journey, and the intersection of digital and physical in-store connections and we are investing in our own growth with a services-led format. Our goal is to support our existing businesses and build them for the future - one that drives customer loyalty through a superior customer experience. Be a part of this exciting revolution in holistic pet care and wellness helping our pets live their happiest, healthiest lives.
Position Purpose The Real Estate and Facilities Project Manager will be responsible for coordinating and executing various real estate and facilities projects, including new store construction, store remodels and expansions, store fixture installations, visual merchandising setups, general facilities management, and preventative maintenance programs. The ideal candidate will work closely with vendors, contractors, and internal teams to ensure projects are completed on time, within budget, and to the highest standards, enhancing the customer, team member staff and pet experience in every location.
Essential Job Functions Responsibilities The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation.
Project Management: - Lead new store openings, assisting in site selection, project construction scope creation, construction timelines and budgets, interior fit outs, and new store setups.
- Oversee store remodels and expansions, ensuring compliance with brand standards and quality guidelines.
- Coordinate and communicate with cross-functional teams (operations, merchandising, finance, etc.) to ensure project alignment and successful execution.
- Manage vendor relationships and ensure project timelines are met for all real estate and facilities projects.
Facilities Management: - Maintain and manage the physical aspects of all stores, including repairs, preventative maintenance, and improvements.
- Oversee store fixture installations and ensure layouts meet operational, safety and customer experience needs.
- Coordinate with maintenance teams and vendors to resolve facility issues quickly, efficiently, and cost effectively.
Lease Administration: - Consult leasing software and lease documentation to track compliance with all HVAC maintenance requirements, repair and replacement cost obligations.
- Validate Common Area Maintenance (CAM) reconciliation invoices received from Landlords and Property Managers to ensure billing aligns to lease requirements.
- Ensure the accurate tracking and reimbursement of security deposits.
Visual Merchandising: - Collaborate with the cross functional teams to ensure store layouts and designs meet brand standards and enhance customer engagement.
- Oversee the implementation of visual merchandising fixtures, displays, and signage across new and remodeled stores.
Budgeting & Cost Management: - Track project budgets, control costs, and ensure adherence to financial guidelines.
- Provide regular updates on project status, costs, and any potential issues to leadership.
Compliance & Safety: - Ensure all plans and projects meet local building codes, safety regulations, and environmental guidelines.
- Work with contractors and internal stakeholders to ensure adherence to safety protocols on all job sites.
Competencies To perform the job successfully, an individual must demonstrate the following competencies:
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Drives Results: Consistently achieving results, even under tough circumstances.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Qualifications - Bachelor's degree in Real Estate, Facilities Management, Construction Management, Visual Merchandising, or a related field (or equivalent experience).
- 3+ years of experience in project management, real estate development, or facilities management.
- Strong understanding of visual merchandising principles and how they influence store layout and customer experience.
- Excellent organizational skills with the ability to manage multiple projects simultaneously.
- Strong communication skills and the ability to work collaboratively with cross-functional teams.
- Proficiency in project management software (e.g., MS Project, Asana) is a plus.
Physical Demands - Occasionally required to walk through construction zones with heavy equipment.
- Occasionally required to push, pull, bend, lift and move up to 35 lbs.
- Must be able to work around pet hair and dander
- Must be able to travel to store locations locally and out of state.
Nature of Supervision - This role has no direct reports.
Work Environment - Office-based with frequent travel to store locations for site visits, store openings, remodels, and facility assessments. Hands-on role requiring physical presence at job sites during construction, installations, and remodel phases.
Programs and Benefits Program and Benefits Full-time team members enjoy the following:
Programs and benefit eligibility will vary based on average hours worked and length of service.
- Paid bi-weekly on a W2 basis
- PTO (paid time off) - 2 weeks in first year, 3 weeks in second year
- Paid Parental Leave and Paw-Ternity (paid Pet Adoption bonding time)
- Medical, dental, and vision insurance
- Health Savings Account (HSA)/ Flexible Spending Account (FSA) - medical and dependent care
- 401(k) Program with company match
- Greatly discounted, employer-subsidized pet insurance
- Generous discounts on goods and services
- $25K life insurance policy (employer paid)
- Short and Long-term disability (employer paid)
- Employee Assistance Program/ 24X7 - completely confidential
$75,000-$95,000 per year DOE/DOQ
Subject to change depending on State/City/County minimums.
IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions) gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law. Chuck & Don
Job Tags
Weekly pay, Full time, Temporary work, For contractors, Local area, Flexible hours,