Job Description

divh2Reservation Manager Agent/h2pLocation: 10400 S Virginia St, Reno, Nevada 89521 United States of America/ppU-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment./ppU-Haul Offers:/pulliCareer stability/liliOpportunities for advancement/liliMindset App Reimbursement/liliGym Reimbursement Program/liliHealth insurance Prescription plans, if eligible/liliPaid holidays, vacation, and sick days, if eligible/liliLife insurance/liliMetLaw Legal program/liliMetLife auto and home insurance/liliDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more/lili401(k) Savings Plan/liliEmployee Stock Ownership Plan (ESOP)/lili24-hour physician available for kids/liliDental Vision Plans/liliBusiness travel insurance/liliYou Matter EAP/liliLifeLock Identity Theft Protection/liliCritical Illness/Group Accident Insurance/liliDave Ramseys SmartDollar Program/li/ulpReservation Manager Agent Responsibilities:/pulliAssist with calls from and to customers./liliHelp support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand./liliReview reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy./liliAssist with the Companys U-Box portable storage product./li/ulpMinimum Qualifications:/pulliHigh school diploma or equivalent/liliWorking knowledge of office equipment such as multiline phones, phone etiquette, Word and email/liliProficient in customer service, time management and multitasking/li/ulpU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (U-Haul), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team./ppU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis./p/div

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