Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
About the Indiana Department of Insurance (IDOI):
The purpose of the Indiana Department of Insurance is to protect Hoosiers as they purchase and use insurance products to keep their assets and their families from loss or harm. Consumers may need assistance with certain claim situations or just help in understanding how their policies work. Our other primary obligation is to monitor the financial solvency of the insurance companies domiciled in Indiana so that the legal promises made in insurance policies are honored. To these ends, our Department staff is committed to providing exceptional customer service for both our consumers and our companies, and to maintain a fair and objective viewpoint as we examine each issue and circumstance within our jurisdiction.
Role Overview :
The Senior Investigator is responsible for the investigation of complaints filed by consumers or initiated by Department staff. Following the complete investigation of relevant facts, the Senior Investigator will apply relevant statutes, regulations, and legal precedent to determine whether there has been a violation of Indiana insurance law. The Senior Investigator will work to resolve consumer complaints and assist Department staff in bringing adminstrative action against persons or entities who violate Indiana Code.
Salary Statement :
The salary for this position traditionally starts at $53,222.00 but may be commensurate with education or work experience.
The Senior Investigator position requires extensive knowledge and experience. It also requires the ability to read, understand and apply insurance policies, as well as insurance laws and regulations. In addition, the Senior Insurance examiner must make sound recommendations on how to resolve consumer complaints, must possess excellent written and verbal communication skills and must be able to represent the Department effectively and persuasively in formal and informal Department hearings and meetings.
High. The Senior Investigator is responsible for timely action in all cases as assigned, and providing well reasoned and accurate analysis.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
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