Job Description

Job Description

Job Description

Description:

The Senior Business Analyst holds a critical role within the business technology ecosystem for Stax processing platforms. While this position will have a vast knowledge of the end-to-end payment lifecycle, the focus of his position will be the functionality of our proprietary Clearing platform and its incoming and outgoing transaction cycles. While this immediate position is a sole contributor role, there will be opportunities for growth into management positions at Stax.

• Analyze network certification requirements with each of the supporting brands that you represent, I.E. Visa, MasterCard, American Express, or Discover.
• Work as part of the agile development team and hold the UAT responsibility for the Network Requirements that you’re assigned to.
• Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication.
• Responsible for communications between technology and operations/lines of businesses for the product you’re assigned.
• Assists Product Management to manage, track, and report platform performance throughout its transactional lifecycle.
• Guides the product development team as they execute projects in the pipeline
• Develop requirements, and user stories as the Network requirements change.
• Document current state processes and technical payment processing capabilities
• Act as one of the relationship liaisons between the Network and Stax
• Provide updates to developers and project managers in regard to project timelines, and challenge contingency plans to project risks & roadblocks.
• Will perform consulting or strategic analysis with internal and external stakeholders; therefore excellent oral and written communication skills are a must.

Environment & Physical Demands:

• This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary

• 10+ years of experience within payments in an operational, technical, or business capacity for merchant clients.
• Experience in US Payments Clearing systems
• Proficient in the use of Microsoft software such as Outlook, Word, Excel, Project Manager, PowerPoint
• Proficient in the ability to understand multiple file specifications and associate them with raw data file review in an effort to support UAT & QA testing between the platform and the supported Networks.
• Excellent verbal and written communication skills, able to develop, document, and explain technology strategy to diverse audiences.
• High level of experience in business analysis, merchant product management, or technology related to payments.
• Robust knowledge of Network requirements (Visa, MasterCard, American Express, and Discover) and Clearing platform processes preferred, specifically for North America.
• Must be able to effectively collaborate with cross-functional teams and peers
• Excellent time management, organizational, and prioritization skills and ability to balance multiple, at times conflicting, priorities
• Ability to act as a leader/consensus builder in a matrixed organization across internal and external resources

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