Job Description

Description

Idaho State Police Dispatcher, rarely seen but always heard.

After successful completion of probation (approximately six months), dispatchers are eligible for pay increases via the ISP CHOICE Program.

Lateral Hires: Lateral transfers from other agencies need to apply under this announcement. Current Law Enforcement Dispatchers with at least three years of dispatch experience may be eligible for a higher entry salary.

PLEASE NOTE: The successful applicant will be required to complete a background investigation and polygraph examination, which includes drug screening. Please review the ISP Drug Policy and ISP Grooming and Appearance Standards here.

All Regional Communications Officer Positions require shift work. This includes a requirement to work weekends, holidays, and nights on a rotating basis. The Regional Communications Center is required to be staffed 24 hours a day, 7 days a week, 365 days a year. This will require overtime to ensure all shifts are staffed.

Benefits

• Holiday Pay
• Shift Differential
• Overtime (accrued and potentially paid out)
• Vacation and Sick leave accruals
• Competitive medical, vision and dental benefits
• PERSI Retirement under Rule of 80 with additional options of 401K / 457
• Life insurance

Work with a variety of State and Federal agencies

• Idaho State Police
• Idaho Fish and Game
• Idaho Transportation Department
• Bureau of Land Management
• Probation and Parole
• Forest Service

EXAMPLE OF DUTIES:

• Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
• Obtain information about incidents and determine action to take
• Dispatch necessary personnel using radio or telephone
• Verify location and status of officers to ensure their safety
• Direct emergency vehicles to ensure effective handling of emergency situations
• Coordinate incidents through to completion
• Complete and file information such as wrecker lists and radio, telephone, and teletype logs by using or operating a computer-aided dispatch (CAD) system
• Enter, access, and update information concerning individuals, vehicles, and articles through the National Crime Information Center and Idaho/National Law Enforcement Telecommunications computer systems
• Responsible for decision making/problem solving while maintaining control in crisis emergency situations
• Must be able to work effectively under extremely stressful situations and perform detailed work with a high degree of accuracy
• Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes

MINIMUM QUALIFICATIONS:

• Experience conducting and documenting fact-finding interviews
• Experience reading, writing, and speaking English proficiently
• Reading and interpreting detailed information
• Entering and retrieving data from a computer
• Acquire valid CPR certification within first year
• Skill in typing 50 net words per minute or its equivalent on data entry devices.
• Physical ability to hear and understand messages received in person, or transmitted via radio, computer and/or telephone

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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