Job Description

Job Description

Job Description

Description:

Mayhew Technology Solutions is looking for Cleared Technology System Administrators to support a new team under our government customer in West Mifflin, PA. This individual must have an active DOE Q clearance or an active DOD Top Secret clearance at a minimum. This individual will be a full-time employee whose primary responsibility will be providing system administrative coverage for equipment and software under the guidance of the Computer Technology System Support Team (CTSS).

Hardware Maintenance:

· Hardware problem diagnosis

· Replacement parts and materials are provided by Technology Engineers and/or Hardware Suppliers

· Replacement of hardware components under the direction of the CTSS team and the equipment's supplier (as required)

Software Maintenance:

· Aid engineers in software problem diagnosis.

· Aid engineers in operating system problem diagnosis.

· Implement solutions under the guidance of the CTSS team, engineer, and equipment supplier as required.

· Provide Anti-Virus Patching Services - based on a maintenance schedule.

· Provide Operating System Debug and Patching Services -with concurrence and direction from CTSS, System LOB Owner, and Equipment Supplier.

Procurement, Auditing, and Documentation:

· Aid engineers in purchasing new equipment using the buyer's internal required process.

· Work with the CTSS team to purchase the required equipment via the buyer's internal business system or by purchasing a credit card.

· Aid engineers in the completion and documentation related to the assessment process.

· Aid engineers in completing any required audits for the LOB Systems.

· Aid engineers in the implementation of the Continuous Monitoring (CM) process that will be implemented during the next phase of the RMF process.

Miscellaneous Computer System Support

· Aid engineers with general system-related issues

· Aid engineers with system design questions for upgrades/ new purchases

· Consult with CTSS and Engineers on new technology implementations

· Other duties as assigned by the customer.

Required Experience

· Experience level must meet or exceed the following: Bachelor's degree in a related field from an accredited college or university and a minimum of 2 years relevant experience.

· Ability to creatively solve challenging technology problems

· Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.

· Strong communicator who can work without direct supervision or detailed direction.

· Active DOE Q Clearance or DOD Top Secret Clearance required. Can hold up to TS/SCI.

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