CBTS is currently seeking a Telecom Analyst for a position located in Merrillville, IN.
Responsibilities:
Telecom Expense Management
o Manage fixed wireline and wireless expenses
o Investigate telecom usage charges with the help of invoices and customer service representative
o Perform invoice analysis to identify billing error, discrepancies and opportunities for savings
o Prepare and ensure month end activities are executed on timely basis. i.e
o Prepare system charge back departmental journals, do relevant bill/ledger reconciliations & Telco accruals, work with Suppliers on ensuring current aging debts are resolved
- Prepare Monthly Reports as required
o Manage invoices for accuracy and timely payout
o Monthly Telecom expense forecasts, track the net new adds/disconnects by month.
o Resolve Telco and business groups queries related to invoices and payments information on timely basis.
o Run and analyze reports for example other vendor billing, pricing inconsistency, and include them in issue tracker called Audit status report.
o Telecom cost optimization
o Timely and accurate IT service provider contract amendments, changes, updates and associated documentation and archival
Operations
o Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection)
o Maintain wireless order management
o Engage in IT Operations monitoring and managing network related incidents, changes, problem, configuration management and RCA
o Monitor outsourced contract performance and compliance, identifying variances and recommending corrective actions
o SLA management, appeals review.
o Initiate RFP/RFQ for network services, negotiations and contract management
o Work closely with Project Managers, Engineers, Architects and assist with Telecom order processing
o Perform other duties as and when delegated i.e., review of analyst processing during stabilizations period, back-up function, business process improvement initiatives, participate in audit activities and ad-hoc projects.
o Implement process improvements
o Perform audits to ensure contract compliance and performance
Qualifications:
•5-7 years’ experience in telecommunication services or network services
•Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
•Knowledge of telecom components, trends and best practices
Essential Technical Knowledge:
• Experience with Telecom Expense Management Solutions (TEM) such as Tangoe, Calero, Cass etc.
• Experience with Wired and Wireless expense management
Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
“Notice of Collection for California Employees, Applicants, and Contractors
...your work, apply today. Responsibilities: - Respond to customer inquiries via messages, or chat systems. - Perform various data entry tasks with attention to detail. - Participate in telemarketing based on your experience and comfort level. - Input data into...
...outstanding programs that integrate patient care, research and prevention, and through education for... ..., advanced research and protocol-related clinical aspects of investigational trials in... .... Scope of position is defined by the Nurse Practice Act of the State of Texas and...
...~7+ yrs of experience in Agile/Scrum methodologies and Project Management. ~ Should have solid background in Banking domain. ~ Should have hands-on experience in executing scrum ceremonies using Jira, Confluence and other tools ~ Should be able to work with...
...Meda Health is seeking a travel nurse RN Telemetry for a travel nursing job in Columbia, South Carolina. Job Description & Requirements ~ Specialty: Telemetry ~ Discipline: RN ~ Start Date: 03/24/2025~ Duration: 13 weeks ~48 hours per week ~ Shift: 12...
...Salary: $275,000 - $300,000 per year A bit about us: Join an elite team working with the Royal Saudi Naval Forces (RSNF) at Jubail Navy Base. As an MH-60R Instructor Pilot, you'll provide expert instruction to RSNF pilots, support operational flight activities, and...