Job Description

JOB SUMMARY

We are seeking a Test Technician II who will provide high-level direct support to the Production and Test & Repair Department. This person will assist the Operation and Test Managers to prepare documents for production, repair services, perform in house testing, component level trouble shooting, configuration, calibration and repair of Doble products.

The successful candidate will be a highly organized, self-directed individual with superior electronic technical skills and experience. In this role, the Test Technician will interact with all levels of management and employees throughout the organization, necessitating strong communication, high technical and customer service skills. This role will be based in our Ontario, CA office reporting to the Operations Manager.

ESSENTIAL JOB FUNCTIONS

• Prepare all repair service documents to submit to billing.
• Troubleshoot products, instruments, modules and printed circuit boards to the component level.
• Perform component level repair at the printed circuit board level.
• Perform, document, and provide detailed component level failure analysis.
• Effectively interact with engineering and operations in support of Test and Repair Dept.
• Provide technical support for electrical and mechanical aspects of various products and systems.
• Configure, test, and calibrate new production instruments and products for order fulfillment.
• Calibrate, upgrade, test and repair returned customer owned instruments and products.
• Record all test data and failure information into the production/repair data collection system.
• Make recommendations to improve quality or production test methods and processes.
• Open to learn and perform other duties as assigned.

QUALIFICATIONS

EDUCATION:

• Associate's Degree in Electronic or Electrical Engineering is preferred
• Military or electronic training certificate is a minimum

REQUIRED EXPERIENCE:

• At least 3 years of experience as an electronic technician with a proven track record in troubleshooting and supporting electrical and mechanical aspects of highly customized, modular instruments and systems
• Strong background in analog / digital circuitry / troubleshooting and PC board checkout
• Proven high level of hands on system and component level, testing, trouble shooting and repair of complex electronic circuits
• Hands on experience with printed circuit board assemblies, complex test cables and electronic prototyping
• Experience with electronic test equipment, oscilloscope, DVM, frequency counters, etc.
• Proven experience performing and documenting component level failure analysis for complex instrumentation
• Must thrive in a deadline-driven, fast-paced team environment
• Ability to interpret schematics and assembly drawings
• Strong understanding of software driven hardware

PREFERRED EXPERIENCE (Not Required):

• Familiarity with the execution of installation for hardware and software
• Ability to express ideas clearly in both written and oral communications
• Experience with power industry high voltage test equipment a plus
• Experience with Microsoft Office software. Strong skill in Excel is preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Exceptional problem solving and debugging skills
• Strong Customer support phone skills
• Excellent written and oral communications skills

• High degree of accuracy and attention to detail
• Ability to proactively communicate status & issues to internal and external customers
• Ability to meet critical deadlines while managing multiple priorities

PHYSICAL REQUIREMENTS:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Must be capable of lifting 50 pounds. Must use assistance when lifting more than 50 pounds. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

Actual base salary offered to the hired applicant will be determined based on their work location, level, qualifications, job related skills, as well as relevant education or training experience.

Hourly Pay Range Minimum $25.40 - Midpoint $31.75

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for their expertise in performing the function, or only a limited number of employees are available to perform that function.

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