Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Title: Tour Guide

Location: Waterloo, IA, 50704

Duration: 4+ Months

Job Type: Contract

Work Type: Onsite

Visa sponsorship is not available, now or in the near future, for this position.

Shift: 7.30AM-4.00PM

Job Description:

• Ensures that excellent customer service is given to visitors and customers interested in learning about the company and the equipment it produces resulting in the best possible experience.

Duties:

• Coordinates and plans all factory tours.

• Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.

• Compiles data necessary to prepare files or create standard and special reports using defined formats.

• Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.

• Acts as the Company representative during factory tours and events.

• Trains tour guides on tour routes and appropriate information to provide guests.

• This position may require driving.

Overview:

• The client seeks an engaging, knowledgeable, and enthusiastic Tour Guide to provide exceptional tours at various facilities.

• The ideal candidate will have a passion for sharing knowledge, a strong ability to engage with diverse audiences, and a keen interest in the history and future of agricultural technologies.

Key Responsibilities:

• Conduct guided tours for visitors, including customers, stakeholders, and the public, ensuring informative and engaging experiences.

• Provide detailed explanations of the facilities' operations and history.

• Answer visitor questions accurately and professionally.

• Maintain up-to-date knowledge of the client's products, history, and contributions to the industry.

• Represent the client's brand and values accurately and professionally at all times

Qualifications:

• Excellent communication and presentation skills.

• Proven experience in a public speaking role or as a tour guide is preferred.

• Ability to interact positively with a wide range of individuals.

• Passionate about history, technology, and education.

• Capable of walking and standing for extended periods.

• Multilingual skills are a plus.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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