Job Description
Job Title: Administrative Assistant
Location: Hauppauge, NY
Job Type: Part-Time/In Person
At Mystic Sprinkles, we’re passionate about turning everyday desserts into magical creations. As a leading confectionery sprinkle brand, we sell our products through multiple online marketplaces, including Amazon, Walmart, Etsy, and our own store. We’re looking for a detail-oriented, tech-savvy, and highly organized Administrative Assistant to support our growing e-commerce operations.
This Administrative Assistant will be a key player in keeping our online store operations running smoothly. This role involves creating product listings, managing vendor and customer communications, assisting with order and inventory management, and handling case resolutions with platforms like Amazon.
Create, update, and optimize product listings on Amazon, Etsy, and other e-commerce platforms.
Open and manage support cases with Amazon Seller Central to resolve issues promptly.
Communicate with customers in a professional and friendly manner, addressing inquiries, concerns, and feedback.
Liaise with vendors to coordinate orders, shipments, and product availability.
Maintain accurate product and order records in our systems.
Assist with inventory tracking and reporting.
Provide general administrative support to the management team as needed.
Occasionally be an “extra pair of hands” for manufacturing/warehouse needs
Previous administrative, e-commerce, or customer service experience (Amazon Seller Central experience a plus!).
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Proficiency with Microsoft Office/Google Workspace.
Ability to multitask and prioritize in a fast-paced environment.
Bonus Points:
Experience with Amazon, Etsy, Walmart or Shopify platforms.
Familiarity with basic inventory management processes.
Interest in baking, confectionery, or creative products.
Working Hours & Compensation/Benefits:
Flexible Part-Time schedule
Monday through Friday, 9:00am - 2:00pm.
$18-$22/Hour depending on experience.
Semi-annual reviews and bonuses.
401k participation and company match.
Opportunity to work with a fun, creative, and growing brand.
Employee discounts on our magical sprinkle creations!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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