Director of Real Estate Property Management Job at EG America, Westborough, MA

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  • EG America
  • Westborough, MA

Job Description

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

  • Competitive Wages
  • Work today, get paid tomorrow through our earned wage access program*
  • Paid Time Off
  • Medical/Health/Dental Coverage
  • 401K with Company Match
  • Team Member Discounts
  • Tuition Reimbursement
  • Employee Assistance Program
  • Health Savings Account
  • Company Spirit Days
  • Employee recognition and awards
  • And much more!

Position Summary:

Reporting directly to the Vice President of Real Estate. The Director of Real Estate Property Management and Administration will be a key leader within the Real Estate organization, one that must be an innovative leader that focuses not only on results but on the talented employees that comprise this organization emphasizing development and engagement. You will be responsible for leading the team in coordinating and implementing all aspects of the Property Management and Administration, including overseeing all functions of lease portfolio management for locations where Company is the landlord and Company is the tenant.

Responsibilities:

  • Provide executive oversight of leasing strategy, marketing of vacancies, and renewal planning to optimize occupancy, revenue, and asset performance.
  • Lead and approve lease negotiations and legal documentation, including leases, renewals, amendments, estoppels, waivers, consents, and related agreements, in partnership with Legal.
  • Works with Senior Management to obtain approvals for new leases and renewals. Ensure proper and timely execution and distribution of necessary documents.
  • Processes Landlord & Tenant rents and reviews Lease Variance and make sure amounts balance month-to-month
  • Provide leadership oversight for lease compliance, rent collections strategy, and delinquency resolution, including coordination with Legal on enforcement actions when required. Provide strategic oversight of pass-through expense programs (CAM, taxes, utilities, CPI, percentage rent), ensuring accuracy, recoverability, and compliance.
  • Ensure portfolio-wide compliance with insurance requirements for landlords, tenants, and vendors, mitigating risk and exposure. Maintains and updates the Property Management central property database (MRI Horizon)
  • Manage electronic filing system, including maintenance of file structures and uploading of documents.
  • Maintain a high degree of confidentiality of information regarding all company, personnel, community, legal, and all other issues.
  • Work in partnership with Facilities to review, approve, and oversee maintenance initiatives for tenant, landlord, and surplus properties, ensuring fiscal responsibility and compliance with budget constraints.
  • Lead landlord coordination and approval strategy for special projects and redevelopments (guaranties, site rebranding, capital improvements, licenses, etc.).
  • Oversee budget development, tracking, and variance management for the Property Management department, ensuring responsible spend and alignment with business objectives.
  • Assist with special projects, acquisitions, and depositions. Circulate and process various documents for execution and delivery related to the acquisitions of property and of leasehold interests, as well as assign acquisition property number
  • Provide day-to-day leadership, guidance, and direction to a team of property management professionals to ensure consistent execution of departmental objectives.
  • Oversee workload distribution and prioritize assignments to ensure deadlines, service levels, and business commitments are met.
  • Serve as an escalation point for complex issues, providing guidance and resolution support.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Working Relationships:

Interacts daily with all levels of management. Acts as a key point of contact with external vendors related to the Company’s real estate portfolio.

Requirements

Minimum Education: Bachelor’s degree in Project Management, Business, or related field, with a minimum of three (3) years of convenience store or multi-site retail experience.

Preferred Education: Master’s Degree in Project Management, Business, or related field

Minimum Experience: 10 years’ experience in real estate property management, including commercial real estate and management

Preferred Experience: 10+ years’ experience in real estate property management, including commercial real estate and management

Licenses/Certifications: NA

Soft Skills/Competencies:

  • Ability to adapt to a dynamic, rapidly changing business environment, keep teams on track and meet constant deadlines timely
  • Strong initiative and ability to manage multiple projects as well as strong follow-through skills
  • Proven teamwork skills with the ability to handle a diverse workload with tight time frame requirements and competing resources
  • Creativity, flexibility, and an entrepreneurial mindset to the solution of business issues; Sound business judgment and ability to think strategically
  • Excellent oral and written communication skills
  • Strong Presentation Skills
  • Proficient in Microsoft Office Suite

Travel: Occasional

Hours & Conditions: Typically, Monday – Friday, 8+ hour days in office setting, may be able to work 1 day from home with approval.

Physical Requirements: Minimal physical effort required; sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.

Wage

$140775-$187700

Additional Info

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.

Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.

EG America Careers

165 Flanders Road, Westborough, MA 01581

Job Tags

Live in, Work at office, Immediate start, Monday to Friday,

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